Shipping and payments

Payment Methods

You can safely pay on our website using the payment gateway
Comgate, a.s.. The payment gateway enables fast and convenient online payments.

Card Payment (VISA / Mastercard)

Card payment is processed through the secure Comgate interface. After completing your order,
you will be redirected to the payment gateway where you enter your card details.
Once the payment is successfully completed, it will be automatically confirmed and we will begin processing your order.

For more information about card payments, please visit the provider’s page:

https://help.comgate.cz/v1/docs/cs/platby-kartou

Payment Gateway Provider

Comgate, a.s.
Gočárova třída 1754/48b
Hradec Králové, Czech Republic

Support e-mail for payments:
platby-podpora@comgate.cz
Phone:
+420 228 224 267

More information about the payment gateway provider:

https://www.comgate.cz/cz/platebni-brana

Shipping

We provide delivery through our trusted carrier:

  • GLS – reliable delivery to your address or pickup point depending on the current options.

The shipping price will be displayed during checkout based on the destination country and current price list.
After the parcel is shipped, you will receive an e-mail with confirmation and a tracking number.

Payment Claims

You can contact Airjoys through the contact form on our website, or by phone or e-mail below: